POC warrants that all our products are fit for their intended use and free of manufacturing defects in material or faults due to poor workmanship. If you experience that your product is delivered with, or has developed a fault, please email us before returning any goods in order to avoid unnecessary postage fees.

Products bought on poc.com

For products bought on the website, please contact us here.

Products bought at local retailers and other e-tailers

For products bought at local retailers or e-tailers, please contact them directly when filing a warranty claim.