General conditions
You're covered by a 1-year warranty if your product has a manufacturing defect or stops working as expected during normal use.​
warranty
POC warrants that all our products are fit for their intended use and free of manufacturing defects in material or faults due to poor workmanship. If you experience that your product is delivered with, or has developed a fault, please email us before returning any goods in order to avoid unnecessary postage fees.
Products bought on poc.com
For products bought on the website, please contact us here.
Products bought at local retailers and other e-tailers
For products bought at local retailers or e-tailers, please contact them directly when filing a warranty claim. Warranties will not apply to Final Sale, Clearance, and Open Box purchases from POC retailers.