Return steps North America
- If you placed your order before June 18, 2024, please return it here. For orders placed on or after June 18, 2024, please return it here.
- You will receive an email confirmation from us that will include your packing slip.
- Print this label and attach it to your package.
- Post your package back to us. POC members in US, CA receive a prepaid free return label. Keep proof of postage.
- You will be refunded as soon as your return has been fully processed, which can be up to 10 days after we receive your returned goods.
Important Information:
- Returned items must be as new and include all original tags and packaging.
- Returns from Canada need to be sent back to our warehouse in Canada. Returns from US need to be sent back to our warehouse in The US.