warranty

You're covered by a statutory warranty based on the rules in the country where you bought your product. Under EU law (Directive 2019/771), you’re entitled to at least 2 years of protection if your product has a manufacturing defect or stops working as expected during normal use.

In some countries, this protection may last longer depending on the type of product.

This statutory guarantee exists alongside any commercial warranty we offer, it does not replace or limit your legal rights in any way.​

For products bought on the website, please contact us here.

For products bought at local retailers or e-tailers, please contact them directly when filing a warranty claim. Warranties will not apply to Final Sale, Clearance, and Open Box purchases from POC retailers.